Privacy Policy
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Privacy Policy

for Noble IT

Noble IT Privacy Policy

Effective Date: December 2, 2025
Website: www.nobleitservices.com

1. Introduction

Welcome to Noble IT Services (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT Support and AI Automation services.

2. Information We Collect

We collect information that you provide to us voluntarily and information that is automatically collected when you visit our site.

  1. Personal Information
    When you book a call, fill out a contact form, or interact with our AI chatbot, we may collect:
  • Name and Business Name
  • Email Address
  • Phone Number
  • Billing/Payment Information (if purchasing services)
  • Any text or audio input provided to our AI agents/chatbots.
  1. Automated Technical Data
    When you visit our website, we automatically collect specific data, including:
  • IP Address
  • Browser Type and Version
  • Operating System
  • Pages Visited and Time Spent

3. How We Use Your Information

We use the collected data to deliver our “Shield” (IT) and “Engine” (Automation) services:

  • Service Delivery: To manage your IT infrastructure, provide remote support, and execute automation workflows.
  • AI Processing: To power our AI chatbots and automation tools. Please Note: Data input into our AI tools may be processed by third-party Large Language Model (LLM) providers (such as OpenAI or Anthropic) solely for the purpose of generating responses or completing tasks.
  • Communication: To send you invoices, technical alerts, or newsletters (which you can opt out of at any time).
  • Security: To monitor for malicious activity and protect our website and your data.

4. Disclosure to Third Parties

We do not sell your personal data. We may share information with the following third-party vendors strictly to operate our business:

  • IT Management Tools: (e.g., Atera, SuperOps) used to manage your devices.
  • AI & Automation Vendors: (e.g., OpenAI, Make.com, Voiceflow) used to process automation requests.
  • Payment Processors: (e.g., Stripe) for secure billing.
  • Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. SMS and Communications

By providing your phone number, you consent to receive text messages or calls from Noble IT Services related to your inquiries or service tickets.

  • Opt-Out: You may reply STOP to any text message to unsubscribe.
  • No Sharing: Your mobile phone number and SMS consent will never be shared with third parties or affiliates for marketing/promotional purposes.

6. Data Security ("The Shield")

We implement industry-standard security measures designed to protect your information. This includes SSL encryption, secure servers, and strict access controls. However, no electronic transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies to analyze website traffic and improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: